Expert Answers about Heartland RV

• Backup Camera For A 2020 Torque T32 Toy Hauler Not Pairing With Monitor
• I would start by making sure the camera is close to the monitor. Then, ensure that the camera is getting power which can be indicated by the LED light on the camera. If there is power, press and hold the pair button on the camera for 2 seconds before pairing with the monitor.
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• Troubleshooting An Open Ground With A GFCI Outlet In A Trailer
• An open ground is most often caused by the hot and neutral wires being installed in reverse. If you're sure that these two wires are properly installed then the next thing to check would be that the ground wire is properly attached at both the outlet and the panel and that there's no breaks in the wire between these two points. The most likely case is that the old outlet was faulty and needed to be replaced and the wires just got crossed. You can remove the outlet from the wall and remove...
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• Can Camco Class C Travel Trailer Cover CAM45740 Install on Camper with Sealed Bottom
• RV storage covers like the Camco UltraGuard cover part # CAM45740 that you referenced do not need anything to hook onto on the bottom of the trailer as they actually run straps under the trailer and connect to the other side that way.
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• What Causes Lippert Solera Awning Arm to Become Bent
• There are a handful of reasons why the arm on your Lippert Solera awning might be bent; it could be a part (like the shock), sudden gusts of wind, too much weight from rain, or even something getting stuck in the track while you're retracting it. The last problem seemed to be the most common when I was looking at forums online. Lippert has complete replacement awning support arms like the Solera 66-1/8" Pitched Awning Support Arm, Black # LC266169 that will remedy the problem if you get...
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• Troubleshooting An RV Fridge That's Leaking Water From The Bottom
• If your refrigerator is leaking water from the bottom then you likely have a frozen or clogged drain tube. You'll need to disconnect the power to the fridge and open the doors to let it defrost. From there you'll need to get to the back of the fridge to get access to the drain line. There should most likely be a vent on the outside of the trailer that you can pop off to get access to the back of the fridge to find the drain line. You'll want to put some towels out to soak up any water that...
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• Options For A Black Tank Leaking Near The Discharge And Dump Valve
• Using PVC (white pipe) between ABS fittings (black) is not usually an optimal setup on a trailer because of the movement during transport and colder temperatures can cause PVC to break more easily. The Oatey Purple is a PVC primer and not a glue so it wouldn't adhere correctly. Using a green transition glue as well as the purple primer on the PVC pipe could have worked however. Ideally they should have used black ABS pipe between the fittings and used ABS cement like LaSalle Bristol...
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• How Do I Replace the Light Bulbs in the Greystone Electric Fireplace
• You can use smaller 40w lightbulbs to replace the bulbs on your Greystone 26" Electric Fireplace # 324-000065. These bulbs can be obtained at any local hardware or home store. The bulbs can be accessed from the back of the unit, so you will have to take the unit out in most circumstances. I've attached a diagram from the instruction manual that show the process and where they are located.
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• Thomas Payne Powered Theater Seating Troubleshooting
• The required power for Thomas Payne furniture is 110v AC or 12v DC to power these units. So you could be facing a voltage drop and need to increase the gauge of wire to the outlet you have the unit plugged into. If you have the correct amount of power but the none of the functions are working then your control box is to blame. If you have a Seismic model you'll need the Replacement Power Control Box for Thomas Payne Seismic Recliners and Sofas - Qty 1 Item # LC36FR and if you have the...
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• Troubleshooting 7 inch Furrion Vision S Monitor Replacement that Has Worse Reception
• The Vision S 7 inch monitor has the same reception as the 5 inch monitors so that is an odd problem to have. I would make sure all of the antennas are pointed up if you can on the cameras as that is what typically causes this problem.
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• Troubleshooting a Furrion Fireplace Turning Off After 5-10 Minutes
• It sounds like your Furrion RV Electric Fireplace # FF30SC15ABL may be overheating. This would explain why it will work temporarily and then work again once its cooled down. I would ensure that your vents are not obstructed and that there is sufficient airflow around the fireplace. Unfortunately, there are not many replacement parts available for the fireplaces. If you continue to have problems I would suggest reaching out to Furrion or having the fireplace serviced by a qualified technition.
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• Dometic Thermostat Changing Temperatures At Random
• Unfortunately we do not offer any other Dometic brand thermostat, other than the # DMC79FR which does use touch buttons. This is actually a known issue with these Dometic thermostats. Removing the face plate usually will allow it to function normally. I have heard of several cases where folks have contacted Dometic and they have replaced components under warranty.
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• Troubleshooting Pairing Issues With A Furrion Vision S RV Camera System
• If you're having pairing issues with the Furrion Vision S Wireless RV Backup Camera System w/ Night Vision # FOS43TASF then you most likely aren't receiving enough power at the camera from the 7-way connection. The camera system requires a constant 12v power source to properly function, and you could be getting just enough power for it light up but not actually work. There are two solutions to this issue: Option 1: By using the 7-Way Vehicle Power Adapter w/ Power Switch for Furrion RV...
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• Trailer Brakes Locked Up After Sitting
• For starters, I am going to assume that you have electric drum brakes. The issue you described of the brakes locking up could be caused by several different things. In order to save yourself some time, I recommend hooking up the trailer to a different tow vehicle or the tow vehicle to a different trailer. This will then allow you to pinpoint which side the issue is occuring on. When you said that you disconnected the trailer from the tow vehicle did you check to see if the brakes released?...
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• Replacing Light Bulbs for Flame on Greystone Electric Fireplace 277-000118 for RV
• The Greystone 26" Electric Fireplace with Logs - Recessed Mount - Black # 324-000065 is the F2609E that replaced the 277-000118 you referenced. The 277-000118 (as well as the F2609E) does have light bulbs to change that may have burned out. You access them from the back of the unit. There are three 40 watt bulbs.
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• Troubleshooting Ultra-Fab Electric A-Frame Jack UF38-944017 Not Lowering Unless Weight Is Added
• Based on the description you provided of the issue you are having with your Ultra-Fab Electric A-Frame Jack # UF38-944017 it sounds like the gears inside are worn and require the extra pressure for them to be engaged. Unfortunately the gears are not available as replacement parts, so the most cost effective option would be to just keep placing your foot on the jack to lower it. The only other option would be replacing it with another # UF38-944017. I included a video of the # UF38-944017...
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• Troubleshooting Lowering 2014 Hearland Cyclone 5th Wheel Toy Hauler To Fit Garage Door Opening
• We get questions like this every once in a while. Getting 8 inches is not an easy, but let's explore some options. The Anderson you have at the lowest point sits at 16-3/4 inches and then uses the adapter. You may gain 2 inches by using the Demco Recon Gooseneck-to-5th Wheel Trailer Hitch Adapter - Single Jaw - 21,000 lbs # DM8550045 which has a lowest height at 15-1/2 inches. The more in depth installation of the Ranch Hitch Universal 5th-Wheel-to-Gooseneck Coupler Adapter # AM3100...
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• Thomas Payne Seismic Recliners Manual Override To Collapse Chair When Stuck Reclined
• If you have lost power or the motor quit and need to be able to fold the recliner back in, there are 4 bolts on the bottom of the Lippert Seismic Recliner that hold connect the motor to the recliner mechanism. With the chair reclined these bolts will be closer to the back of the chair. Two of the bolts are removed with an 11mm socket, the other two with a 8mm allen wrench. With the bolts removed you will be able to collapse the chair back to its seated position, but since the motor is...
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• Why Are Only Some Of My LEDs Lighting Up On My Interior Lights?
• Sorry to hear your Gustafson RV LED Dome Light w/ Button # 277-000492 aren't working properly! Since the LED strip in # 277-000492 is permanent to the unit, the only way to get a new LED strip is to purchase an entire assembly, unfortunately. But, before you do that, if you haven't already I recommend checking your ground connections for these lights as this is the most common reason LEDs don't function as intended. I know it's not ideal, but if you've verified that all of your lights...
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• Footrest Will Not Work on the Thomas Payne Momentum Sofa But Massage, Lights, and Heat Do
• It sounds like you have a Thomas Payne Momentum RV Dual Reclining Sofa like part 195-055-056-058. If this is the case then odds are there is an issue with the control box as 90% of problems with the Thomas Payne Momentum RV Dual Reclining Sofa are associated with a faulty control box. If you swap the control box on the side that is working and the footrest then functions you know the control box is bad and will need to be replaced with the Replacement Control Box for Thomas Payne Momentum...
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• Troubleshooting Thomas Payne Momentum RV Dual Reclining Sofa that Won't Close
• What I recommend doing is swapping the Control Box # 195-387596 from the working side to the side that isn't working to see if that makes a difference. If it does then you'll want to get a replacement using the part above. If it doesn't fix the problem then I'm afraid you'll have to get a new recliner system as the Thomas Payne Momentum series is no longer available and they don't have a great amount of replacement parts left available.
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